iNoryaSoft is a Leading IT services & Digital Marketing company. We provide Application Lifecycle Management and Digital Marketing services for clients.
We provide Application development, Modernization, and Support services for web, mobile, cloud, data warehouse and analytical applications.
Our digital marketing team develops strategies to improve brand awareness, lead generation, site traffic and conversion rate.
Refer https://www.inoryasoft.com/ to know more about us and our solutions.
About the Support Lead Position:
We are on a massive growth path. The application that has been serving our business for many years which is built using .Net full stack is growing phenomenally. We follow Agile SCRUM methodology and use Azure DevOps for CI/CD. Recently we started moving to Microsoft Azure cloud.
In future, we intend to implement more cloud features, microservices, analytics, Artificial Intelligence (AI) and Machine Learning (ML).
Our support team ensures upkeep of the application through health checks, fixes, and enhancements. They work in an SLA-driven environment.
Roles and Responsibilities:
We are looking for a Support Lead who can
Work independently and/or with the team of support engineers to resolve issues quickly with quality
Work with the client and other stakeholders to understand the issues and report the status of issues periodically
Report support status through software metrics
Transition knowledge to the development team periodically
Track and ensure application health
Work as part of development team as per request by delivery manager
Review and refine deliverables
Find opportunities for improving the application (UI/UX, functionality, performance, security etc.) and implement the same
Hands-on in .Net full stack development
Hands-on experience in Azure functions, Azure BLOB storage
Good communication skill
Experience in EdTech domain
Experience in other Azure cloud services like Azure SQL etc.
Candidates should have completed BE / BTech / MSc. / MCA Computer Science
7+ years of overall experience in IT industry
3-4 years as a support lead
Flexibility required as it is a tech support position.
BE / BTech / MSc. / MCA Computer Science
*Suitable candidates can submit your resumes to get called for the interviews.